Any warranty covering products sold by Motogolf.com is the warranty provided by the manufacture/distributor of those products. We have provided their warranty information below for your convenience:

Motogolf Return Policy:
No cancellations on special order items once the order has been placed. For order cancellations prior to shipment, we will need to assess a handling & credit card processing fee of 3% which will be deducted from the refund.

Within 30 days of purchase, if a customer has a change of mind the cart can be returned only providing:

o The cart is completely unused and brand new

o It is in original packaging & new/unused condition

o The owner pays the return freight

o A return authority is obtained first from US distributor/manufacturer through Motogolf

o Original shipping fee + handling fee will be deducted from the refund (approx $120)

Within 30 days of purchase, the owners can return a "used cart." Even if used on driveways, backyard, etc... this is not considered new any longer and not saleable as new:

o A return authority is obtained first

o It is in the original packaging

o The owner pays the return freight

o Up to 30% restocking fee applies of the full retail price

The cart will be returned to Distributor/Manufacturer's warehouse and inspected by their personnel. Once we receive the return paperwork along with the condition of unit, we will issue a refund net of fees above.

Caddytrek Terms

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Agreement contains the terms and conditions that apply to your purchase from FTR Systems Inc. named on the invoice (Caddytrek) that will be provided to you ("Customer") on orders for Caddytrek products (“Products”) sold in the United States. By accepting delivery of the Products described on that invoice, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH FTR Systems Inc., IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS OTHER FTR Systems STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in FTR Systems sole discretion.

OTHER DOCUMENTS
These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s), except as otherwise noted. Any attempt to alter, supplement or amend this document or to enter an order for product(s) that are subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Customer and FTR Systems Inc.

GOVERNING LAW
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF Massachusetts, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

Payment Terms; Orders; Quotes; Interest
Terms of payment are within FTR Systems’s sole discretion, and unless otherwise agreed to by FTR Systems payment must be received by FTR Systems prior to FTR Systems acceptance and delivery of an order. Payment for the products and services and support will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by FTR Systems. Invoices are due and payable at the time of order and the date of the invoice. The FTR Systems/Caddytrek online e-Commerce system will charge a credit card immediately upon completion of an order through our certified secured payment processor company and merchant bank. FTR Systems guarantees a full and immediate refund in case of backorder situations or pre-shipment cancellations upon customer request. FTR Systems may invoice parts of an order separately. Orders are not binding upon FTR Systems until accepted by FTR Systems. Any quotations given by SpaCom will be valid for the period stated on the quotation, or if published on the internet prices are guaranteed for one calendar week from the date of publication. Prices are subject to change without notice and might vary outside the Continental United States. Customer agrees to pay interest on all past-due sums at the current interest rate for credit card debt. Discounts are applied as agreed between the Customer and FTR Systems Inc/Caddytrek.

Shipping Charges; Taxes
Separate charges for shipping and handling will be shown on FTR Systems invoice(s), if applicable. Standard shipping charges within the continental U.S. include shipping via UPS or Fed Ex Ground or similar service. Customer may choose alternate carrier at additional charges. International shipments can be made with a mutually agreed carrier and at the customer's expense. Unless Customer provides SpaCom with a valid and correct tax exemption certificate applicable to the product ship-to location prior to FTR Systems acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order, however designated, except for FTR Systems franchise taxes and taxes on FTR Systems net income. If applicable, a separate charge for taxes will be shown on FTR Systems Inc. invoice.

Title; Risk of Loss
Title to products passes from FTR Systems to Customer on shipment from FTR Systems facility. Loss or damage that occurs during shipping by a carrier selected by FTR Systems Inc. is FTR Systems responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.

Warranties
THE LIMITED WARRANTIES APPLICABLE TO FTR Systems Inc. BRANDED PRODUCTS ARE INCLUDED IN THE DOCUMENTATION ALONG WITH THE PRODUCTS AS WELL AS ON OUR WEBSITE WWW.CADDYTREK.COM . THERE ARE NO WARRANTIES FOR SERVICES. FTR Systems MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN THIS SECTION AND IN SPACOM'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE. ANY SUCH WARRANTIES WILL BE EFFECTIVE, AND SPACOM WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES, ONLY UPON SPACOM'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED. ANY WARRANTY WILL BE VOIDED IN ITS ENTIRETY, IF A CUSTOMER HAS DISPUTED A CREDIT CARD CHARGE OR OTHER FORM OF PAYMENT RESULTING IN SPACOM NOT HAVING RECEIVED FULL PAYMENT. SPACOM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF' MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPACOM'S RESPONSIBILITY FOR WARRANTY CLAIMS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN SPACOM'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

FTR Systems Inc./Caddytrek reserves the right to modify its warranty at any time, in its sole discretion.

Return Policy
If for any reason customer wishes to return their item, the item must be returned within 15-30 days after receipt, in its ORIGINAL PACKAGING, for a complete refund minus round trip ship fee + up to 30% restocking fee. The 30 day return allotment begins on the delivery date of the item. No returns will be accepted after the 30th day.

All returns to FTR Systems must be authorized prior to shipment. A Return Merchandise Authorization (RMA) number is provided solely by FTR Systems to authorize the return. Any shipment received by FTR Systems without an RMA will be refused at time of delivery and any costs associated with the refusal will be the responsibility of the customer.

Returns must be shipped in accordance with the following guidelines:

1) Returned in it’s original shipping box. 2) Package must be unopened. 3) Product must be unused. 4) Returns must include any accessories (if applicable). 5) Customer pays for return shipping.

If customer fails to adhere to FTR Systems Return Policy, the returned shipment will be refused at time of delivery and any costs associated with the refusal will be the responsibility of the customer.

To receive a RMA number, please contact FTR Systems at (702) 982-6598 x2.

All returns are evaluated at time of FTR Systems receiving the package and subject to up to 30% restocking fee. Should the package be damaged during shipping transit will be the responsibility of the customer including any additional fees. Before a refund can be issued, FTR Systems reserves the right to make a final assessment to determine the condition of the returned item(s) and to refuse the return if guidelines listed above are not met.

Canceling an order. You may request a cancellation of your order, provided your order has not already been shipped. Please call during our business hours Monday through Friday, 9 a.m. to 5 p.m., Pacific Time to cancel your order. If your account has already been charged, you will receive a credit back to your account within approximately 1 to 2 business days. Please never request to cancel an order through email as we may not receive it in time.

Exchanges
From time to time, FTR Systems Inc/Caddytrek may, in its sole discretion, exchange products or portions of a product. Any exchanges will be made in accordance with FTR Systems/Caddytrek exchange policies in effect on the date of the exchange.

Products and Components
FTR's policy is one of ongoing product update and revision. FTR may revise and discontinue products at any time. FTR will ship products that have the same or better functionality and performance of the products ordered, but changes between what is shipped and what is described in a specification sheet, website, manual or catalogue are possible during a model year. FTR reserves all rights to modify and upgrade components during a model year. All parts are factory new, unused unless otherwise described or ordered by the Customer.

Limitations of Liability
FTR Systems Inc. DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR THE PROVISION OF SERVICES AND SUPPORT FTR Systems WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. THIS LIMITATION OF LIABILITY APPLIES BOTH TO PRODUCTS AND SERVICES AND SUPPORT CUSTOMER RECEIVES UNDER THIS AGREEMENT. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, FTR Systems IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS UNDER THIS AGREEMENT. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF SERVICES NOT BUNDLED WITH PRODUCTS UNDER THIS AGREEMENT, FTR Systems IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF SERVICES UNDER THIS AGREEMENT.

Applicable Law
Customer agrees to comply with all applicable laws and regulations of the United States.

Service and Support
FTR Systems/Caddytrek will provide general telephone service and support to Customers in the United States, and in selected international countries in accordance with the then-current service and support policies and conditions in effect. However, FTR Systems/Caddytrek support personnel may not be able to understand or resolve any given problem, and hereby excludes any obligations or liabilities arising from a given problem not solved by FTR Systems/Caddytrek. FTR Systems/Caddytrek has no obligation to provide service or support until FTR Systems/Caddytrek has received full payment for the product or services and support that Customer purchased.

Dispute Resolution
The parties will attempt to resolve any claim, or dispute or controversy (whether in contract, tort or otherwise) against FTR Systems Inc/Caddytrek, its agents, employees, successors, assigns or affiliates (collectively for purposes of this paragraph, FTR Systems) arising out of or relating to this Agreement, FTR Systems/Caddytrek advertising, or any related purchase (a "Dispute") through face to face negotiation with persons fully authorized to resolve the Dispute or through mediation utilizing a mutually agreeable mediator, rather than through litigation. If the parties are unable to resolve the Dispute through negotiation or mediation within a reasonable time after written notice from one party to the other that a Dispute exists, the Dispute will be settled by binding arbitration in accordance with the then current CPR Rules for Non-Administered Arbitration. The Arbitration will be conducted before three (3) independent and impartial arbitrators. FTR Systems will appoint one (1) arbitrator and the other party or parties will appoint one (1) arbitrator. The two (2) appointed arbitrators will then select a third arbitrator, who shall be the presiding arbitrator. The arbitration hearing shall take place in Massachusetts and will be governed by the United States Federal Arbitration Act to the exclusion of any inconsistent state laws. The arbitrators shall base their award on the terms of this Agreement, and will follow the law and judicial precedents that a United States District Judge sitting in Suffolk County, Massachusetts would apply to the Dispute. The arbitrators shall render their award in writing and will include the findings of fact and conclusion of law upon which their award is based. Judgment upon the arbitration award may be entered by any court of competent jurisdiction. The existence or results of any negotiation, mediation or arbitration will be treated as confidential. Notwithstanding the foregoing, either party will have the right to obtain from a court of competent jurisdiction a temporary restraining order, preliminary injunction or other equitable relief to preserve the status quo or prevent irreparable harm, although the merits of the underlying Dispute will be resolved in accordance with this paragraph.

Warranty
What is covered? Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual. The battery is covered for 90 days under normal operating conditions.The wheels are covered for defect only and not for excessive wear.

For how long? 2 year beginning on the day of purchase (Effective 11/1/21)

Who gets the warranty? The warranty is limited to the consumer who originally purchased the product.

Geographic scope: This warranty applies only to products purchased in the United States and Canada and Western Europe from an authorized Caddytrek dealer or distributor. International shipping cost for product exported from the country of original purchase are not covered by warranty.

What we will do: If your Caddytrek is defective, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you.

LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO ONE YEAR FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

How to get warranty service? To get warranty service for your trolley you must provide proof of date and place of purchase of the product.

1. Do-It-Yourself Service: Call or see your authorized dealer to diagnose the problem and make arrangements to get replacement parts.
2. Service from authorized dealer: If repair cannot be performed by customer, request your authorized dealer to repair your product.

We suggest that you retain the original packing material in the event you need to ship your product back to one of our Service Centers.

Upon contacting an authorized dealer or us we will determine the appropriate above described service options under this warranty.

What this warranty does not cover: This warranty does not cover wear parts, such as rubber tire treads or remote control batteries. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost due to exportation of the cart from the country of original purchase.

This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties! Please read our legal notice and terms and conditions at www.caddytrek.com as they may contain additional regulations and legal obligations or restrictions between the parties.