Any warranty covering products sold by Motogolf.com is the warranty provided by the manufacture of those products. For the MGI products, this is MGI. We have provided their warranty information below for your convenience:

MOTOGOLF RETURN/CANCELLATION POLICY

Motogolf.com wants to make sure all customers are happy with their purchase. For that reason, you may return any of our items for a refund less Up to 30% restocking fee. This charge covers the fee charged by the logistics company for checking and restocking of the returned product. Also included in this charge is the original shipping cost by Federal Express or UPS, and credit card processing charges charged by the credit card processing company on both the original debit charge and the subsequent credit payment. The items must be returned within 15-30 days of purchase and the items must be in new condition with all factory packaging and literature in its original condition. If the items show obvious sign of use it will not be accepted and no refund will be issued. The items must be post-marked no later than 15-30 days from order date. No exceptions. You MUST contact us via email or telephone prior to returning any product. Many of our products are returned directly to our manufacturer, not to us. If any these items is returned to us, it maybe forwarded to the manufacturer at your expense. Most items we sell have warranties from the manufacturer, so after 15-30 days you should deal directly with them. Please contact the manufacturer via telephone or email. We do not act as agents on their behalf. The manufacturer will not be able to issue a full refund since they never received the full retail price. Any refund beyond the dealer’s return policy will be at their full discretion. No cancellations on special order items once the order has been placed. For order cancellations prior to shipment, we will need to assess a handling & credit card processing fee of 3% which will be deducted from the refund.

Warranty information

The MGI ZIP buggy is covered by a Limited* manufacturer's warranty from the date of purchase. Duration of this warranty is:
- 2 years on parts*
- 2 years on Lithium batteries and chargers

*MGI or an authorized service center will repair or replace any parts found to be defective in materials or workmanship under normal use provided that:
- The MGI ZIP buggy has been properly used, maintained and regularly serviced (see section 10.5 of the product manual).
- The replacement or repair is performed by an authorized MGI service center or the owner with MGI approval.
- The buggy has been registered online.

Warranty Exclusions:
The following events will void warranty:
- Any alterations performed by non-authorized people or companies.
- Fitting of parts or accessories not recommended by MGI.
- Any damage caused by continued operation of the motorized buggy after it is known to be defective.
- Damage to seat and/or seat support bracket on buggy.
- Damage caused by ingress of water into motor/gearbox and other major components.
- All implied warranties (save those preserved by statute) are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

Parts Installed During Warranty:
- Warranty coverage for components installed during a motorized buggy's warranty period shall consist of the duration of the buggy's warranty period, provided the warranty installation is performed by MGI, an authorized service center or the buggy owner on approval. Replacement of parts under warranty will not extend the warranty of the buggy or parts.

MGI offers a 2 year manufacturer warranty on manufacturing defects of all parts including lithium battery & charger. Please refer to the online user manual for all terms & conditions. As part of our strong commitment to our customers MGI offers • Warranty spare parts delivered at no charge and comprehensive DIY videos • In certain circumstances authority will be given to send the cart to our preferred service centre for repair freight free. The cart is expected to be sent in its original carton.

Return Policy • Within 30 days of purchase, if a customer has a change of mind the cart can be returned only MGI providing o The cart is completely unused and brand new o It is in original packaging o The owner pays the return freight to California o A return authority is obtained from MGI • Within 30 days of purchase, the owners can return a used cart. This is providing o A return authority is obtained from MGI. It is in the original packaging o The owner pays the return freight to California o 30% restocking fee applies [of the full retail price]

Please check the MGI Service Schedule on your Owner's Manual.