Description
- DESCRIPTION
- SPECIFICATIONS
- VIDEOS
- WARRANTY
BATCADDY® X9R Carbon Lithium Remote Control Electric Golf Caddy Cart Trolley - BUY FROM THE #1 TRUSTED Site for Remote/Non-Remote Control Electric Golf Caddies! (In Business since 2005). Call Us to Learn More about SPECIAL OFFERS! (702) 723-8348.
X9R IS $100 OFF FOR THE EXTENDED MASTERS SALE!! (Ends 4/30). For a limited time, we are offering the Brand New BATCADDY® X9R Carbon Lithium, Remote Control Golf Trolley, for $1,699.95, normally $1,799.95 w/ 24V Li Ion Battery (up to 36 Holes per Charge/1000-1500+ Charges) with FREE SHIPPING (Savings of $60.00) to all U.S. customers (excluding AK and HI - we currently do not ship to AK and HI). Includes the Remote, Battery and Charger. SPECIAL PROMOTION: For orders placed on or before 4/30, we will also include the complete accessory set: Cup Holder, Stainless Steel Umbrella Holder, Metal Scorecard & Ball Holder & Seat - (Over $100.00 Value - ABSOLUTELY FREE!!).
FREE ACCCESSORY KIT:
BATCADDY® X9R Carbon Lithium model is In Stock (Usually ships in 1-5 bus days). (Signature required unless waived before shipment). Once your order ships, you will receive the shipment tracking information via email.
X9R is also available with a Standard Painted Frame in White or Black - X9R Product Page
To compare all the BATCADDY® models - Click Here!
KEY ADVANTAGES:
- Light-Weight Frame (25 lbs w/ battery)
- New Wider Wheel Base
- No Lock Frame with Adjustable Handle
- True Free Wheel Mode
- New 24V Lithium-Ion Option (Up to 36 holes/charge)
- New BATCADDY®'s Flagship Model
- New Electronic Parking Brake
- Known for Great Customer Service
- Has Multiple Service Centers in the U.S.
- 2 Yr Warranty on the Caddy and Battery
Main Advantages of X9R Li vs. X8R Li:
- Super Light Frame/Battery (25 lbs w/ battery)
- True Free Wheel Mode
- New Wider Wheel Base
- New Electronic Parking Brake
- New 24V Lithium-Ion Option (Up to 36 holes/charge)
- One Frame Lock with the Bottom Frame Elbow Open - Allowing it to be Folded Faster
- Advanced Stability Geometry
Overview of the Different BATCADDY® Models (All Models are available with SLA (Sealed Lead Acid) or Lithium Battery Option:
R Models (X3R/X4R/X8R/X9R): Dual Motors with Remote Control. Top of the line BATCADDY models with Remote Control and Manual Hand Control.
Sport Models (X4 Sport/X3 Sport): Single Motor, Non-Remote. These caddies have USB Charging Port + 10/20/30yd Timer.
Model Comparison (3 Series/4 Series/8 Series)
- 3 Series have a simple frame design
- 4 & 8 Series have a sleek European Frame Design
- Rear wheels increase in size as you upgrade from 3 Series, 4 Series to the 8 Series for added stability on the golf course
- 8 Series folds more compactly than 4 series, has true free wheel mode and comes standard with the dual anti-tip wheel
- 4 Series have a frame design that protects the front wheel
- 9 Series are super light and powered by 24V Li battery
The BATCADDY X9R ships with the light & long lasting 24V lithium battery.
Introducing our new, Ultra-Lightweight, Carbon Stealth Frame Design! The X9R Carbon features, Slim-Design Ultra-quiet motors, inset battery tray, and Carbon-Fiber upper and lower frames – At less than 25lbs with battery, this makes the BATCADDY X9R Carbon up to 30% lighter than the competition, and combines BATCADDY’s industry leading battery technology with unmatched Carbon Fiber durability.
The X9R Carbon is also equipped with our fully directional remote control, downhill speed control, and features all-new Electronic Parking Brake, Advanced Stability Geometry, "Forever" Wheel Treads, and Ultimate Lithium power package. The X9R Series also comes with an exclusive electronics and accessory package, that includes a seat and dual beverage holders!
The BATCADDY X9R Carbon is beautifully designed with every golfer in mind, allowing you to play better golf, and focus on your game, not your bag. WALK LIKE A PRO!
X9R Features:
- Swiss Engineered Stealth Frame Design w/ Carbon wrapped upper and lower frames
- Under 25lbs with battery!
- New Ultra-Quiet Slim-Design Dual Motors
- New Advanced Stability Geometry
- New Wider Wheelbase
- New "Forever Tread" Wheels
- New Electronic Parking Brake
- New Removable High-Performance Dual Anti-Tip Wheel
- New Stainless Steel Umbrella Holder
- New Low-profile Metal Scorecard/Ball Holder
- New Exclusive Upgraded Handle Controls
- New BATCADDY Ultimate Lithium 24v Power Package – (up to 36 Holes per Charge/1000-1500+ Charges)*
- Fully Directional Remote-Control
- Downhill Speed Control
- Cruise Control - Stop/Start Feature
- 10/20/30 auto-distance Feature
- Fully Adjustable Handle (32" to 44" height)
- True-Freewheel Mode
- Quick-release rear wheels for easy storage
- Optional Dual Cup-Holders
- Optional Seat
- Available in 4 different wheel colors - Black/White/Blue/Red
- X9R also available with a Standard Painted Frame in White or Black – BATCADDY X9R Product Page
Batcaddy Features
OUR FRAMES
One-Click Locking Frame (X3 Series)
Sturdy and simple. The One-Click Lock makes setting up and breaking down your BATCADDY a breeze. The non-adjustable handle securely locks into place for the round, ready to absorb anything your course can dish out.
Dual Lock Z-Fold Frame w/ Adjustable Handle (X4 Series)
With durable all metal joints and construction, the Z-Fold Frame will stand the test of time. More compact and streamlined than our one-click frame, it also features an adjustable handle to accommodate alle height preferences.
No-Lock Euro-Wave Frame w/ Adjustable Handle (X8 Series)
Our most elegant and simple to use frame. With all metal construction, no lock set-up, and an adjustable handle, this frame is for the golfer who wants to check all the boxes.
Stealth Frame Design
Incredibly light and minimal while still being our most stable caddy yet! Available only on our new X9R and X9R Carbon. If your handicap doesn't fill your fellow golfers with envy, the all new X9R certainly will.
SINGLE/DUAL 200-WATT QUIET MOTOR (X3/X4/X8 SERIES)
Rugged and dependable. Our 200watt motor is built into a weather-proof, maintenance free, sealed housing that provides years of worry-free play. For the biggest bags and most daunting hills our dual-motor Batcaddys pack all the punch you will ever need.
ULTRA-QUIET SLIM DESIGN DUAL MOTORS (X9 SERIES)
A precision engineered motor compact in size and large on performance, the dual 24v motors have all the torque you need for the hilliest course while saving the space and weight needed.
ADVANCED LITHIUM 24V POWER PACKAGE (X9 SERIES)
Our first Caddy with a 24 volt power system provides more power and battery life than our industry leading standard 12v packages.
ADVANCED STABILITY GEOMETRY (X9 SERIES)
Engineered with a redesigned geometry lowering the center of gravity and equalizing weight distribution through out the Caddy to strike the perfect balance of maneuverability and stability.
WIDER WHEEL BASE (X9 SERIES)
In conjunction with our Advanced Stability Geometry, a wider wheelbase promotes the most stability possible on the course. And equipped with quick release rear wheels, storage is still a breeze.
SIMPLE MANUAL OPERATION/9 FORWARD SPEEDS/CRUISE CONTROL WITH SPEED RECALL (X3/X4/X8 SERIES)
Set your speed once with the Cruise Control Knob (up to 7mph for you speed golfers!) then simply use the start/stop button on the handle to stop for your shot and resume at the same speed setting when you’re done. Set it and forget it!
UPGRADED HANDLE CONTROLS (X9 SERIES)
New responsive button design and 10 level battery charge indicator make manual control of your Caddy easier than ever.
BATTERY LEVEL INDICATOR (X3/X4/X8 SERIES)
A simple green/red light system lets you know when your battery has reached 25% capacity and it is time to charge.
POWER-OFF FREEWHEEL/TRUE FREEWHEEL MODE (X3/X4/X8/X9 SERIES)
Forget to charge your battery? No problem! All X3 Series and X4 Series are designed to be pushed when there is no power connected to your Batcaddy. With the power off the motors will spin freely allowing you to play your round without battery power. For a True Free-Wheel experience the X8 and X9 Series caddys provide a quick release wheel that disengages completely from the motors. This allows for a no-resistance push, and also makes it safe to tow your Caddy (in an emergency only) without creating unnecessary wear on the motors.
AUTO-TIMED DISTANCE CONTROL (X3/X4/X8/X9 SERIES)
Send your Caddy off for 10, 20, or 30 yards and watch it stop automatically with the click of a button.
USB CHARGING PORT (X3/X4/X8/X9 SERIES )
Charge your Range Finder/GPS/Phone on the go with the conveniently located USB plug.
FULLY DIRECTIONAL REMOTE CONTROL (X3/X4/X8/X9 SERIES ('R' MODELS ONLY))
9 Forward Speeds, 9 Reverse Speeds, Left and Right from a standstill and while moving in forwards or reverse. Plus the Timed Distance Control, all in the palm of your hand! The remote also includes an on/off switch you can use to prevent any accidental button pushes while not using the Remote Control.
DOWNHILL SPEED CONTROL (X3/X4/X8/X9 SERIES (DUAL-MOTOR BATCADDYS ONLY))
Stop worrying about having to hold onto your Batcaddy going down hills! With our Downhill Speed-Control the motors will do the work for you, maintaining the set speed as the slope increases.
ELECTRONIC PARKING BRAKE (X9 SERIES)
You asked for it! Our electronic parking brake makes parking your Caddy on tilted surfaces a breeze (Note: Overweight bags and severely tilted surfaces will cause the Caddy to roll slowly as this in not a mechanical brake)
"FOREVER TREAD" WHEELS (X9 SERIES)
Our new wheel design marries the tread to the rim, creating a system that will last as long as your Caddy does.
OVERSIZED ANTI-TIP WHEEL/OVERSIZED DUAL ANTI-TIP WHEEL (MOUNTAIN SLAYER) (X3/X4/X8 SERIES)
Stop falling over! Our oversized Anti-Tip Wheels provide all the stability you need for going uphill and any unexpected wheelies and come standard on all Remote-Controlled and Pro Model Batcaddys. Our Dual Anti-Tip Wheel, known as the "Mountain Slayer", comes standard on the X8R and adds another level of security for courses with longest, steepest uphill climbs. Classic and Sport Models are not compatible with anti-tip wheels as they are designed to be controlled while holding the handle of the Batcaddy during the round.
HIGH PERFORMANCE DUAL ANTI-TIP WHEEL (X9 SERIES)
With a new streamlined profile and high-performance acrylic wheels, you can climb the hills you need without worrying about sacrificing maneuverability.
*On occasion, and as inventory dictates, we will ship batteries with slightly different specifications but having equal or better performance ratings.
*Life of sealed lead acid and any other batteries is dependent on a variety of factors, other than purely the number of charges, including but not limited to frequency between charges, duration of charge, level of drainage, idle time, storage conditions and duration and overall shelf time. We cover our batteries according to our warranty policy and any potential additional coverage is at our discretion.
*BATCADDY reserves the right to modify/upgrade any components during a model year, so illustrations on our website, brochures and manuals may slightly vary from the actual product shipped. However, BATCADDY guarantees that specifications and functionality will be always equal or better from the advertised product. Promotional accessories may also vary from illustrations shown on our website and other publications.
*Special delivery instructions may be requested at time of order, however, UPS is not obligated to honor any instructions related to date, time or location. All shipments exceeding $200.00 in value will require a signature at delivery. Customer may opt to waive the signature requirement at checkout but once an order has been shipped with signature requirement it CANNOT be removed. The shipment can be rerouted or held in the carriers terminal for pick up but BATCADDY will NOT be responsible for any additional shipping cost or return shipping resulting from this change. BATCADDY, LLC/Motogolf.com is not liable for any loss, theft or damage that may occur if the signature requirement has been waived by the customer.
*NOTE: Holes per Charge and Life Cycles can vary greatly depending on course conditions, battery care/storage, and charging practices. The above numbers are not guaranties but estimations based on real world use when best practices are followed.
Batcaddy Features
| X3 Sport | X4 Sport | X3R | X4R | X8R | X9R / X9R CARBON | |
| One-Click Locking Frame | ✔ | - | ✔ | - | - | - |
| Dual-Lock Z-Fold Frame | - | ✔ | - | ✔ | - | - |
| No-Lock Euro-Wave Frame | - | - | - | - | ✔ | - |
| Stealth Design Frame | - | - | - | - | - | ✔ |
| Advanced Stability Geometry | - | - | - | - | - | ✔ |
| "Forever Tread" Wheels | - | - | - | - | - | ✔ |
| Single 12V Motor | ✔ | ✔ | - | - | - | - |
| Dual 12V Motors | - | - | ✔ | ✔ | ✔ | - |
| Dual 24V Motors | - | - | - | - | - | ✔ |
| Simple Handle Operation | ✔ | ✔ | ✔ | ✔ | ✔ | - |
| Upgraded Handle Electronics | - | - | - | - | - | ✔ |
| Speed Recall Cruise Control | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Fully Directional Remote Control | - | - | ✔ | ✔ | ✔ | ✔ |
| Standard Battery Level Indicator | ✔ | ✔ | ✔ | ✔ | ✔ | - |
| Upgraded Battery Level Indicator | - | - | - | - | - | ✔ |
| USB Charging Port | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Single Anti-Tip Wheel (Upgradeable to "Mountain Slayer") |
- | - | ✔ | ✔ | - | - |
| Dual Anti-Tip Wheel ("Mountain Slayer") |
- | - | - | - | ✔ | - |
| Low Profile High-Performance Dual Anti-Tip Wheel |
- | - | - | - | - | ✔ |
| Power-Off Freewheel | ✔ | ✔ | ✔ | ✔ | - | - |
| True Freewheel Mode | - | - | - | - | ✔ | ✔ |
| Auto-Timed Distance Control | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Downhill Speed Control | - | - | ✔ | ✔ | ✔ | ✔ |
| Electronic Parking Brake | - | - | - | - | - | ✔ |
| Caddy Seat | OPTIONAL | OPTIONAL | OPTIONAL | OPTIONAL | OPTIONAL | OPTIONAL |
| Standard Accessory Package Included | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Upgraded Accessory Package Included | - | - | - | - | - | - |
Batcaddy Weights & Measurements
| X3 Sport | X4 Sport | X3R | X4R | X8R | X9R / X9R CARBON | |
| Open Dimensions | Length: 42.0" Width: 22.3" Height: 39.8" |
Length: 45.0" Width: 23.5" Height: 36-44" Open height varies due to adjustable handle. |
Length: 42.0" Width: 25.5" Height: 37.5" |
Length: 45.0" Width: 23.5" Height: 36-44" Open height varies due to adjustable handle. |
Length: 45.0" Width: 23.5" Height: 36-44" Open height varies due to adjustable handle. |
Length: 44.0" Width: 26.0" Height: 36-46" Open height varies due to adjustable handle. |
| Folded Dimensions | Length: 30.0" Width: 22.3" Height: 15.3" |
Length: 33.0" Width: 23.5" Height: 13.0" |
Length: 37.0" Width: 25.5" Height: 13.5" |
Length: 38.0" Width: 23.5" Height: 14.0" |
Length: 36.0" Width: 23.5" Height: 13.0" |
Length: 35.0" Width: 26.0" Height: 12.5" |
| Shipping Box Dimensions | Length: 36.0" Width: 21.0" Height: 13.0" |
Length: 33.0" Width: 24.0" Height: 11.0" |
Length: 34.0" Width: 24.0" Height: 14.0" |
Length: 33.0" Width: 24.0" Height: 11.0" |
Length: 36.0" Width: 23.5" Height: 13.0" |
Length: 30.0" Width: 26.0" Height: 13.0" |
| Weight (Excluding Battery & Accessories) |
19.0 LBS | 20.0 LBS | 22.4 LBS | 23.3 LBS | 25.1 LBS | 14.2 LBS |
MOTOGOLF RETURN/CANCELLATION POLICY
Any warranty covering products sold by Motogolf.com is the warranty provided by the manufacture/distributor of those products. We typically follow the manufacturer’s warranty but we reserve the right to exercise Motogolf.com’s general return policy below. The materials on, and the operation of, this site are provided “As Is” without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall Motogolf.com or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use or inability to use the materials or products on this site.
Motogolf Return Policy:
Within 30 days of purchase, if a customer has a change of mind, the cart can be returned only providing:
- The cart is completely unused and brand new
- It is in original packaging & new/unused condition
- Customer pays the return freight
- A return authority is obtained first from US distributor/manufacturer through Motogolf
- Shipping + handling fee will be deducted from the refund (up to ~$120)
Within 30 days of purchase, the owners can return a "used cart." Even if used on driveways, backyard, etc... this is not considered new any longer and not saleable as new:
- A return authority is obtained first
- It is in the original packaging
- Customer pays the return freight
- Up to 30% restocking fee applies of the full retail price
The cart will be returned to Distributor/Manufacturer's warehouse and inspected by their personnel. Once we receive the return paperwork along with the condition of the unit, we will issue a refund net of fees above.
No cancellations on special order items once the order has been placed. Order cancellations on select products prior to shipment may result in handling & credit card processing fee of 3% which will be deducted from the refund. More warranty details available: https://motogolf.com/pages/privacy-legal.
BATCADDY® Electric Golf Caddy - Limited Warranty (Caddy purchased up to 8/31/21)
What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual.
For how long?
One (1) year from the day of purchase for caddy, caddy parts, SLA battery and electronics. Caddy accessories are covered under this warranty for 90 days. Lithium batteries carry a two (2) year pro-rated (2nd year) warranty.
Who gets the warranty?
The warranty is nontransferable and limited to the person who originally purchased the product.
Geographic scope:
This warranty applies only to original BATCADDY products purchased in the United States from BATCADDY, a local fully authorized BATCADDY dealer or distributor. International shipping cost for product/parts or repair services for caddies exported from the country of original purchase are not covered by warranty. While caddies and parts that are exported from the US to international countries are covered under the warranty, international shipping and all other costs, such as duty, taxes etc. related to send replacement parts or return caddies for repair are exclusively the responsibility of the customer. Our international distributors are not obliged to offer free warranty services, if a caddy has been imported by the customer to the country of that respective distributor.
LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO ONE YEAR FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.
What we will do:
If your caddy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you. Refunds may be issued only according to the Company's current return policy in the Terms & Conditions.
How to get warranty service?
To get warranty service for your trolley you must contact one of BATCADDY's Service & Support Centers and provide proof of date and place of purchase of the product. At our discretion we will provide one of the following Warranty services:
- Do-It-Yourself Service: Call a BATCADDY Service Center to diagnose the problem and make arrangements to get appropriate replacement parts.
- BATCADDY Shop Service: If repair cannot be reasonably easy performed by customer, we will return your caddy or the defective parts in question to one of our Service Centers and repair or replace them at our expense.
- 3rd Party Shop Service: In certain cases repairs might be performed faster and more cost effective by a local 3rd party mechanic or repair shop, and BATCADDY might choose such services at our discretion. In such cases BATCADDY will reimburse reasonable repair cost.
For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers. Charges for replacement packaging and shipping of such will apply.
Upon contacting a BATCADDY Service Center or authorized dealer we will determine the appropriate service option under this warranty. To obtain support from BATCADDY, please visit support.batcaddy.com/
What this warranty does not cover:
This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by BATCADDY or third party damage caused by batteries and chargers in general. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase.
This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties! Please read our legal notice and terms and conditions at www.batcaddy.com as they may contain additional regulations and legal obligations or restrictions between the parties.
This warranty gives you specific legal rights, and you may also have other rights that vary under local and State law.
WARRANTY INFORMATION (After 9/1/21)
THE BATCADDY® ELECTRIC GOLF CADDY - LIMITED WARRANTY
What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner's manual.
For how long?
- New BATCADDYs = 2 years
- Demo/CPO BATCADDYs = 1 year
- BATCADDY Accessories = 90 days
- Purchased Spare/Replacement Parts = 1 year
- Battery Chargers = 1 year
- Standard Lead Acid Battery = 1 year full replacement
- Standard Lithium-Ion Battery = 1 year full replacement / 13-16 mos. 75% credit / 17-20 mos. 50% credit / 21-24 mos. 25% replacement
- Advanced Lithium-FePO4 Battery = 2 years full replacement
Who gets the Warranty?
The Warranty is non-transferable and limited to the original purchaser. It is limited only to original BATCADDY products purchased in the United States from BATCADDY, or a fully authorized BATCADDY dealer or distributor. International shipping cost for products/parts or repair services for Caddys exported from the country of original purchase are not covered by warranty.
LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE ABOVE TIME FRAMES FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR BATCADDY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.
What we will do:
If your caddy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you. Refunds may be issued only according to the Company's current return policy in the Terms & Conditions.
How to get warranty service?
To get warranty service for your BATCADDY call (888) 229-5218 or go to support.batcaddy.com and Submit a Ticket. At our discretion we will provide one of the following Warranty services:
- Do-It-Yourself Service: Our Support Team will help diagnose the problem and send out the appropriate replacement parts.
- BATCADDY Shop Service: If a repair or diagnosis cannot be reasonably performed by the customer, we will ship the Caddy to our nearest Service Center, perform the repair, and return it to the customer at no cost.
- For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers.
What this warranty does not cover.
This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by BatCaddy or third party damage caused by batteries and chargers in general. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner's manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase.
This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties! The warranty gives you specific legal rights, and you may also have other rights that vary under Local and State Law. Please read our Legal Notice, and Terms and Conditions at batcaddy.com for a full contract of sales terms, as they may contain additional regulations and legal obligations or restrictions between the parties not covered here.